Store Information

Shipping & Returns

From our studio in Greater Noida to your doorstep - we ensure your favorite fragrances reach you safely and swiftly.

Shipping Policy

Domestic Shipping (India)

  • • Free shipping on all orders above ₹999.
  • • Standard Delivery: 3-5 business days.
  • • Express Delivery: 1-2 business days (available in selected metros).

Processing Time

All orders are processed within 24 hours. Orders placed after 2 PM IST are processed the next business day.

Track Your Fragrance

Once your order is dispatched, we'll send you a tracking link via email and WhatsApp. You can also track your order through your account dashboard.

Go to Orders

Returns & Exchanges

Our Policy

Due to the personal nature of our products, we typically do not offer returns once the bottle seal is broken. However, your satisfaction is our priority. If you're not happy with your scent choice, we're here to help.

📅

14 Days

Return window for unused items.

📦

Original Packaging

Item must be in original box.

🛡️

Hygiene Check

Seal must be intact for full return.

Refund Policy

Once we receive and inspect your return, we will process your refund instantly:

  • 1

    Refunds are credited to the original payment method.

  • 2

    Processing typically takes 5-7 business days depending on your bank.

  • 3

    Shipping costs are non-refundable unless the item was damaged.

Damaged or Incorrect Items

Received a broken bottle or the wrong fragrance? We'll fix it immediately. Please send us a photo of the package and item within 48 hours of delivery.

Still have questions?

Our customer experience team is available Monday to Saturday, 9 AM - 6 PM IST.

Call Us

+91 6033991246

Email Us

support@bloomdfragrances.com